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Client Satisfaction Survey Prod

Step 1 of 9

0%

Greetings from Asia Select


Greetings from Asia Select! As one of our top clients we've worked with, we highly value your feedback about your experience with us. The survey should take less than 15 minutes to accomplish. Your participation in this survey is voluntary, and you may refuse to take part by exiting any time.

We ensure that any data provided herein by you will be protected in compliance with Republic Act 10173 or the Data Privacy Act of 2012. The information you shared on this form will not be disclosed to other firms or individuals outside our Privacy Policy. 

If you have any questions about the survey and/or its procedures, please email the Marketing Team at asimarketingteam@asiaselect.com.ph

Electronic Consent(Required)

Section 1: Customer Awareness and Initial Touch Point

1. How did you find out about Asia Select?(Required)

2. Are you following Asia Select on any social media platforms?(Required)
3. How satisfied were you with the timeliness and information provided to your query?(Required)

Section 2: Business Development Pitch, Pricing and Negotiation

In descending order, please click and drag each factor by RANK -- from very important to least important.
  • Fee Structure & Payment Rates
  • Guarantee Period & Candidate Warranty
  • Scope of Work & KPIs
  • Client & Candidate Management
6. How satisfied were you with the price vis-à-vis service requirements?(Required)

Section 3: Accreditation and Contracts

8. How satisfied were you with the timeliness of the accreditation process?(Required)
9. How satisfied were you with the content and accuracy of the contract?(Required)

Section 4: Calibration and Project Planning

11. How would you rate Asia Select’s timeliness in sending profiles? (Note: Turnaround time is usually 3-5 business days)(Required)

Section 5: Quality of Endorsments

13. How satisfied were you with the quality of endorsed candidates?(Required)
14. How satisfied were you with the average time to fill for the job requisitions?(Required)

Section 6: Client Management

☹️ Not Satisfied😕 Unsatisfied😐 Neutral😄 Satisfied🤩 Very Satisfied
Career Architect (Recruiter)
Business Development
18. How satisfied were you with the support given by the Asia Select Team / point-of-contact (POC) with your recruitment (Please indicate name of POC)(Required)

Section 7: Billing and Payment

20. How satisfied are you with the accuracy and timeliness of the payment billing process?(Required)
21. What is your Finance Team's preferred method of payment?(Required)

Section 8: After Sales Service

23. How satisfied are you with the performance of your hires from Asia Select?(Required)
24. Overall, how satisfied are you with our service? And any suggestions/comments on how we can improve our services?(Required)
26. How satisfied are you with the retention rates of your hires from Asia Select?(Required)
Asia Select Inc. is a human capital solutions firm bringing people and career opportunities together. We specialize in talent attraction and recruitment through our core solutions Recruitment Process Outsourcing (RPO), Contingency & Executive Search, and ZMG Research & Talent Intelligence (RTI)

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