Becoming an Agent for Change in Your Business
In this day and age, innovation and disruption seem to assail corporate leaders from all fronts of their business. With the endless wave of change streaming into organizations, the expectation from managers then becomes ensuring that their organization gets to keep up with the momentum.
To tackle this very issue, Asia Select, Inc. invited two sought after speakers to conduct a workshop on Change Management last August 13 and 14, 2018 for Filipino leaders. These trainers were Nishith Upadhyaya, Head of Knowledge and Advisory for SHRM India, and Shubham Basu, Co-Founder of Biziga.
They conducted change management simulations and discussed theories and frameworks. One concept included in the segment was the acronym RACI – derived from the four key responsibilities most typically used: Responsible, Accountable, Consulted, and Informed. These are used to define the roles of individuals in a project.
1. Responsible – He/she has to execute a specific part of a project. This task is often delegated to them by whoever is accountable for the entire project.
2. Accountable – He/she is accountable for everything that happens in the project. If it succeeds, most of the praise is given to him/her, but if it fails, then he/she has to bear the responsibility.
3. Consulted – He/she is the subject expert for the project. His/her knowledge is essential to executing the project successfully, but he/she often does not have a direct hand in the project.
4. Informed – This individual has to be kept updated about the project, either because those handling the project report to him/her, he/she will be the owner of the project’s output, or the project directly impacts him/her in some way.
By clearly defining the roles of individuals in a project, moving forward becomes more effective. Workshop participants were then given a chance to experience the  online game-based training so that they could experience firsthand how to apply this knowledge.
The participants were placed in a situation where they had to introduce changes to the organization. They were given an in-game calendar which determined how many moves they could make. Once finished with the simulation, the personality and profile they exhibited in-game was turned into a downloadable report.
This report contained data that explained how effective they were in driving change as well as suggestions on how they could improve in introducing change.
This activity was followed by Nishith’s discussion on storytelling and how it helps your audience better understand the benefits of the change you are introducing. To supplement his discussion, he cited Yuval Noah Harari, an Israeli historian. He discussed Yuval’s points on “What explains the rise of humans?”
The overall idea presented by Yuval was that the human race evolved because we could believe fiction. Intellectually, this meant that we could conceptualize possibilities and not just live in the present. This supported his discussion on the power of storytelling to gain the support of colleagues when driving changes.
He concluded the workshop by imploring Filipino leaders in attendance to become drivers of positive change in their organizations. Once they have accomplished this, organizational progress will no doubt follow.
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